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What makes our ice cream different?- Every Swirl Ice Cream is made from our homemade ice cream base and real ingredients. - Choose your ice cream flavours and watch them smashed with our liquid ice cream, frozen and flavoured in seconds, rolled to perfection right in front of you! - Our methodology creates a smoother, creamier ice cream, with less air in your serving than other popular offerings. - Our mesmerising made-to-order process allows us to create tens of thousands of flavours that are always available. - Every Swirl Smashed and Rolled Ice Cream is as unique as you are.
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What flavours do we have?We have the largest offering of ice cream flavours available anywhere. With over 10,000 flavour combinations always available. Mix and match any 2 or more ingredients from our menu to create your dream ice cream.
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Do we only do ice cream?We offer bubble waffles made from our homemade batter, toasted to perfection per order. Served warm, crispy, light and fresh. Absolutely delicious with or without ice cream. Fresh sugar cones in cups are made in store from our secret recipe. Our homemade cones compliment our ice cream giving you an extra bit of sweetness and yummy crunch. Order them smashed into your ice cream or have your ice cream served in one for some extra sweet, crunch goodness. Double chocolate brownies, served warm, gooey and chocolatey. Available to add into your ice cream, as an extra topping or delicious all on their own. Premium milkshakes, cakes and other sweet treats will be available soon!
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What kind of service do we offer?Our ice cream store and catering offerings include our interactive, energetic and friendly service. We love what we do! Expect our staff to sing, cheer, laugh and ensure that your Swirl experience is unforgettable. We're all for sharing the fun. Feel free to roll your own ice cream with the guidance and cheering on from our skilled and energetic staff. Your ice cream is handmade especially for you per order. Feel free to film, photograph, post us on your socials, get involved in the process, dance with the staff or just sit back, relax and enjoy the experience and your Swirl Ice Cream.
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Does our ice cream contain any allergens, eggs or chemicals?- Our ice cream is made from milk, fresh cream, sugar and vanilla and nothing else. - We don't use any egg, gelatin or powders in our mixture. - Vegan ice cream is available with hundreds available vegan flavours and is made from coconut milk and sugar. - Please ensure the ingredients you choose to flavour your ice cream are free from any allergens you may have. - Feel free to let our staff know if you are allergic to nuts and we will ensure that our work area is cleaned and refrozen before your ice cream is made.
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Where and when can you visit us?Our ice cream parlour in Melrose Arch, Johannesburg is open 7 days a week. We're open late everyday but Mondays. For more about our hours click here. Check our Instagram page or Facebook for updates on pop-ups, festivals and markets.
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Do we deliver?Yes! Order from us at Uber Eats. We also accept call in or WhatsApp orders at 0833305702
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Do we take bookings?We take bookings at our store for groups of 8 or more. Please call or WhatsApp 0833305702 to book
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How do I get a quote and book my event?- Feel free to fill out our catering quotation form here. - WhatsApp or call 0833305702 - Email us info@swirlicecream.co.za
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What do our catering services include?Professional and friendly staff. On-site Swirl Ice Cream machines. Our fresh homemade ice cream base. Biodegradable cups, spoons and serviettes. Hundreds of flavour combinations available for your guests. Reliable and professional catering services. Travel is included in your quotation. The same fun, interactive and vibey service we are renowned for. Branded gazebo if required.
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What do we require from you on the day?We offer a full service catering setup for any party or event. Our only requirement is access to any standard electrical plug point and 30mins setup time.
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Which areas do we service?As our HQ and stores are based in Melrose Arch, Johannesburg our event services focus on Gauteng. Our setup fee includes travel based on your distance from Melrose Arch. We travel anywhere in South Africa for larger events, festivals, weddings and expos. Please note that we only cater to 40+ people per event.
Frequently Asked Questions
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